House Standards: [Property address]

One sheet per property. Host approves it; cleaners read it before every turnover.

Host: ________ Best contact (text/call): ________ Backup contact: ________ Platform(s): ☐ Airbnb ☐ Vrbo ☐ Direct ☐ Other ____ Calendar link on file: ☐ Yes Standard checkout: : Standard check-in: : Early/late flexibility? ☐ Ask ☐ Never ☐ Up to __ min Access: Code/lockbox ________ Parking ________ Alarm ________ Beds/Baths: __ / __ Usual clean time: __ hrs with __ cleaners

How it must look (attach reference photos)

Area Host's specific standard Reference photo #
Beds (e.g., hospital corners, 4 pillows, throw folded at foot)
Towels (e.g., trifold on bed, 2 per guest, hand towel on ring)
Kitchen (e.g., coffee station layout, dishwasher empty)
Bathrooms (e.g., toilet paper end folded, toiletries layout)
Living (e.g., cushion arrangement, remote placement)
Outdoor (e.g., grill brushed, furniture arranged, hot tub check)
Finishing (e.g., thermostat __°, blinds __, lights __, music/scent)

Restock list

Item Par level Where stored Who supplies (host / us, billed)

Never do / always do

Laundry

☐ On-site ☐ Take off-site Linen sets on hand: __ Stain/damage process: ________

Damage & lost items

Report how: ☐ Text photos ☐ App ☐ Email Within: __ min Guest-damage claim photos needed: ☐ Yes

If we're running late

Host prefers: ☐ Call ☐ Text Acceptable options: ☐ Add cleaner (+$__) ☐ Push check-in ☐ Priority rooms first Notify host at least __ min before check-in if at risk.

Billing

Rate: $____ per turnover Extras: ________ Pays by: ☐ Venmo ☐ Check ☐ Card Invoice note to include: ________

Host approval: ____________ Date: ______ Reviewed/updated: ______